ArchivesTag : Customer
Jon Allen: Electric vehicle #2 gets him charged up
Jon Allen built his own electric vehicle many years ago. It took 2,000 pounds of lead-acid batteries, and he had to make it home before the charge ran out and he was stranded. When he heard about the Chevrolet Volt, he knew his life was going to change. Click through to see the rest of story.
Full StoryLisa Kehoe – Building relationships
If someone came to where you work and watched you do your job, do you think that would make them better customers? GM Engineer Lisa Kehoe knows the people at her plant do good work, so she thought customers should get an opportunity to see them do their jobs. Click through to find out how Lisa’s program is going.
Full StoryGary Monn – Car shopping is his hobby
The TV program Cheers took place in a bar “where everybody knows your name.” When Gary Monn walks into Luther Brookdale Chevrolet he feels like the Cheers character Norm, because everybody calls his name as he walks through. How did a customer become well-known to all the dealership employees? By buying a lot of vehicles there. Click through to find out how many he has bought and why.
Full StoryAaron Penny: GMC Spokes-fan
Aaron Penny was a guy looking to buy a pickup truck. But, he found that by doing his homework, buying the right truck and then chronicling his successes, he could become more than a customer. He went from owner, to fan, to online commentator, to Superfan. Click through to read the story of this North Carolina resident who made it to Detroit and let the auto industry know what he thinks.
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